Your Privacy Matters to Us​​

At GreenBox Energy Technology Corp, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Statement explains how we collect, use, and disclose your personal information when you visit our website or use our services.

 

1. What Personal Information We Collect​​

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We may collect the following types of personal information from you:​

• Contact Information: Such as your name, email address, phone number, and mailing address.

• Account Information: If you create an account with us, we may collect your username, password, and other details to manage your account.

• Internet Connection: to enable the use of the GreenBox smart controller, we will need the name and password of your home’s WiFi to connect the device

• Payment Information: For purchases or transactions, we may collect your payment card details and billing information.

• Usage Information: We may collect information about how you use our website, including IP addresses, browser type, pages visited, and time spent on our site.

• Energy Use and Equipment Information: Most of the information we would collect directly from you, but in some cases we would ask for your direct consent to collect information from a 3rd party, e.g. an electric distribution company. We use Information to a)  conduct, analyze and report on results and to modify activities based on results, b) to help with the installation, maintenance and operation of equipment; and (c) to create aggregate or anonymized data, which we may use and share with third parties for the purposes detailed above

• Communication Information: If you contact us or participate in surveys, we may collect details from those communications.

 

2. How We Use Your Personal Information

 

We use your personal information for the following purposes:​

• Providing Services: To deliver the services you request.

• Customer Support: To respond to your inquiries, provide technical support, and improve our services.

• Marketing and Communications: To send you updates, promotional offers, and other information that may interest you (you can opt-out anytime).

• Improving Our Products and Services: To analyze how you use our products, improve their functionality, and enhance your experience.

• Legal Compliance: To meet legal obligations and protect our rights and the rights of others.

 

3. How We Share Your Personal Information

 

We may share your personal information with third parties in the following situations:​

• Service Providers: We may share your information with trusted third-party service providers who help us analyze results, improve our products, process payments, and deliver services to you.

• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights or the rights of others.

• Sharing aggregated and Anonymized Data: we would create aggregated and anonymized data that would be shared with 3rd parties, e.g. electric distribution companies or entities doing analysis, or manufacturers of heating equipment. Any information shared will not enable any 3rd parties to identify you personally 

• Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

4. Your Choices and Rights​

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• Access and Correction: You have the right to access the personal information we hold about you and request corrections if needed.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

 

5. Data Retention

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We retain your personal information only as long as necessary for the purposes outlined in this statement or as required by law. Information may be stored in or outside Canada depending on the location of servers. 

 

6. How We Protect Your Information​

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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

 

7. Changes to This Privacy Statement​

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We may update this Privacy Statement from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new statement on our website with the effective date.

 

8. Your Consent​

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We collect, use and disclose your personal information with your consent or as permitted or required by law. How we obtain your consent, including whether it is express or implied, will depend on the circumstances and the sensitivity of the personal information. Generally, we will seek your consent at the time we collect your personal information. 

 

If you provide personal information about another individual to us, it is your responsibility to obtain the consent of that individual to enable us to collect, use and disclose their information as described in this Privacy Statement.  

 

If you wish to withdraw your consent to our collection, use or disclosure of your personal information, please contact us using the contact information below. We will accommodate your request to withdraw consent, subject to legal or contractual restrictions. Withdrawal of your consent may mean that we will no longer be able to provide you with certain products or services. 

 

9. Third-Party Websites and Services

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We may provide links to third-party websites for your convenience and information. We may also make opportunities available to you to purchase, subscribe to, or use other products or services from third parties with different privacy practices. Those other websites, products, or services are governed by the privacy statements and policies of the respective third party. This Privacy Statement does not extend to any websites, products, or services provided by third parties. We do not assume responsibility for the privacy practices of third parties and we encourage you to review all third-party privacy statements prior to using third-party websites, products, or services. 

 

8. Retention and Storage of Personal Information

 

We may transfer your personal information outside of Canada to fulfil the purpose for which we collected it, including for storage by service providers. While your personal information is outside of Canada, it is subject to the laws of the country in which it is located, which may have different privacy laws than Canada. Those laws may require disclosure of your personal information to authorities in that country. For more information about our policies and practices regarding service providers outside of Canada, please contact us. 

 

Contact Us

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Your privacy is important to us, and we are committed to protecting your personal information. If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at:
 

GreenBox Energy Technology Corp
richard@getthegreenbox.com